Implement ITSM Solutions

Accelerate innovation, reduce business risk, and lower costs with predictive ITSM. Predictive service management through auto-classification, assignment, and routing of incidents. Cognitive email analysis and automated actions on behalf of the user

Migrating Services

Migrate from any ticketing tool to ITSM. Our team of expert’s streamline the transition to your desired state.

On-Premises to SaaS Environment

Seamless migrating data, process etc from on-premises to SaaS Environment

Digital Workplace

With Digital workplace employees can use multiple channels to find information, request services. Consumer-like shopping experience – simple interface that provides a familiar way to help employees get what they need.

Convert classic service request into Digital Workplace Catalog

Discovery (ADDM)

Discover various applications running on various servers and network devices and maps the dependencies between them.

Digital Workplace Catalog

Enterprise app store solution designed to be center of digital workplace. Eliminate catalog sprawl by consolidating portals on a unified platform

Configuration Management Database

Leverage CMDB to connect each of your service management processes with the Configuration Management Database (CMDB) to align business services and technology configuration items across the platform.


Insight and idea driven to meet evolving business demands.

Progressive Web Apps

A user-friendly experience with modern designs and cutting-edge features.

Enlighten Management Solutions will help you get the most out of your technology to manage work and drive value for end-users. We help our clients establish IT operations that promote reliability and transparency by implementing ITIL-based practices with cutting-edge, industry-standard software options — including BMC/Jira/Remedy On-demand Service Management. We work with our clients to craft the ideal combination of ITSM tools to complement existing processes and drive end-to-end visibility in IT.


Cost effective, flexible and reliable managed services

We can serve as an extension of your current team, bridging the gap of missing skill sets or take ownership of your organization’s support needs to achieve your target service levels.

 ·        ITSM Application Production Support

·         ITSM System Maintenance Support

·        ITSM Process Enhancement Support

·        Service Desk Analyst Managed Resourcing

·        Infrastructure Managed Services

·        Multi Role – Multi Cloud Platform Support

·        Integration Support

Key Benefits

Reduce total cost of ownership

Create new applications using a single platform, so developers don’t have to worry about multi-tenancy, databases, operating systems, application architecture, security, localization, or accessibility

Boost revenue

Deliver IT and business solutions more rapidly, using fewer resources while increasing business competitiveness

Enhance Efficient and Productivity

      Deploy a consistent, optimized user interface across enterprise applications, fostering high adoption rates and shrinking training time

Ask us for a demo