Careers

Overview:

Job Title :   IT Business Analyst

 Remote or Hybrid

 Long-Term

 Position Responsibilities:

 •Receive and track onboard and offboard requests; check the requests for completeness and accuracy.

•Submit requests for Active Directory (AD) and Office365 accounts for new hires through the ServiceNow ordering system.

•Submit request for setup and delivery of equipment and wireless devices of new hires.

•Coordinate with department requestors for additional application access requests.

•Track progress of requests to completion and escalate to vendors and management as needed.

•Review accounts for accuracy of provision or deprovision based on requests.

•Test new accounts upon creation for successful login to equipment, network, office 365 email, and remote VPN.

•Confirm onboard accounts are assigned correct group memberships, mapped network drives, and ServiceNow profiles as requested.

•Verify group memberships, network drives, and ServiceNow profiles are disabled for offboards.

•Communicate status of processed onboard or offboard requests to hiring managers.

•Resolve requests within SLA while providing the highest level of customer service.

•Display a consistent understanding of compliance to assist in high priority escalations and requests.

 

Qualifications & Skills Required:

 • Minimum 2+ years of help desk support.

• One-year proven experience with Office 365 Pro Plus core applications.

• One-year proven experience with Helpdesk ticketing systems (ServiceNow, Remedy, etc.).

• Minimum 2+ years proven experience working effectively with a diverse team in a highly visible, fast-paced and changing environment with occasional aggressive timelines.

• Minimum 2+ years proficiency with excel spreadsheets, including formulas and reporting.

• Detail oriented with the ability to work independently and remote.

• Excellent oral, written, and interpersonal communication.

• Experience in performing well under pressure.

• Capable of working competently with personnel at multiple levels of the organization.

• Experience with ServiceNow and/or Okta is a plus.

• Must have work authorization that allows candidate to work in the United States.

Skills:

help desk support,Office 365

Title: Core Solutions Architect

Location: Des Moines, IA.

Type: Full-time

 Overview:

DUTIES:

Install. configure, upgrade & perform operational testing of the NSSF for client’s virtual cloud native environment in Maintenance Engineering lab (MF lab) and production locations as well as create and deliver to Client a Network Architecture Planning Document (NAPD) for Client’s activities. Travel to various unanticipated client sites..

LOCATION: Des Moines, IA

 EDUCATION:

Bachelor’s degree (or foreign equi. degree) in Computer Science, Computer Engineering, Elec. & Comm. Engg., Engg. (any field) or rel. with 5 yrs. of progressive experience in IT and knowledge of at least 7 of the following technologies: Java, J2EE, iCloud, LINUX, Mongo DB, Python, Core Networks, EJB, JSP, UML, XML, JDBC, Struts, Spring, Hibernate, AJAX, REST/SOAP, Web Services, Aws, UNIX, Oracle, ElasticSearch, Big Data.

HOURS: 40hours per week.

SALARY: $120,078 per year

 What’s In It for You?

We offer competitive benefits, pay, and bonus potential, including group health insurance, vision and dental insurance, and paid vacation.

Job Title: Data Engineer

Location: Remote.

Type: Full-time

 

Overview:

We are seeking a skilled and experienced Developer to join our team. The ideal candidate will have expertise in programming and experience in building scalable and reliable applications.

 

Responsibilities:

· Develop and maintain a public cloud infrastructure and solutions to support the availability, orchestration, configuration, maintenance, and monitoring of cloud environments.

· Actively work with cloud and application architects to build cloud infrastructure for customer-facing applications and services.

· Build and maintain automation frameworks and tools to ensure high speed & low-cost provisioning, maximum uptime, and predictability while preventing outages and service interruptions or degradations.

· Communicate, coordinate, and collaborate with peers in Cloud Engineering.

 

Required Skills:

· Minimum of 5+ years of experience working in an IT Infrastructure team in a Cloud, PaaS environment and supporting mission-critical services.

· Minimum of 5+ years of experience designing, building, and supporting multi-regional IaaS/PaaS solutions on MS Azure or GCP or AWS.

· Experience in cloud automation, configuration management, and deployment of enterprise-scale infrastructures as code (IaC) using Ansible, Terraform, and Python.

· Experience with one or more container platforms such as Kubernetes or Docker is preferred.

· Proficient knowledge of the security processes, standards & issues involved in multi-tier cloud or hybrid applications, including relevant data privacy and compliance requirements. Familiarity with principles of network, application, and information security.

· Understanding of software engineering, including DevOps, CI/CD pipeline, test automation, environment, configuration automation, etc.

· Experience managing configuration, build and deployments for enterprise software solutions

· Experience with Kubernetes administration and operations

· Experience working on cloud-based infrastructure e.g Google Cloud Platform

· Experience with infrastructure as code (Terraform or CloudFormation)

· Experience with containerized systems and container orchestration

· Experience automating cloud platform configuration, build and deployments

· Excellent knowledge of Linux/Bash technologies

· Strong understanding of network fundamentals

· Familiarity with Agile methodologies and practices

· Experience managing multiple projects and priorities simultaneously

· Ability to understand critical issues and bring appropriate resolution to complex issues

 

Optional Skills:

· Experience with cloud-native architecture and Microservices with CI/CD pipelines are a plus.

· Experience with building cloud automation capabilities using VMware vRA stack.

· Agile methodology experience and working experience in a scrum team are preferred.

· Experience in infrastructure architecture, database architecture or networking

· Experience working within support, services, software development or Internet-related industries

· Experience migrating or transforming legacy customer solutions to the cloud

· Experience managing highly available data center operations with responsibility for infrastructure robustness, including networking, server hardware and storage

· Familiarity/experience with Atlassian products ( Jira, Confluence, Bitbucket, etc. ) and related technology

· AWS cloud cost model and services

 

Qualifications:

· Bachelor’s degree in computer science, Engineering, or related field.

· Relevant certification.

What’s In It for You?

We offer competitive benefits, pay, and bonus potential, including group health insurance, vision and dental insurance, and paid vacation.

Skills:

Big Data,Cloud Computing IaaS,Cloud Applications,PaaS

Job Title: Servicenow Developer

Location: Alpharetta, GA.

Type: Full-time

 Overview:

We are seeking a skilled and experienced Developer to join our team. The ideal candidate will have expertise in programming and experience in building scalable and reliable applications.

 Responsibilities:

• Align ServiceNow platform capabilities to business strategy and ServiceNow roadmap
• Develop, test, and implement new capabilities on the ServiceNow platform
• Assist with ServiceNow upgrades, action skipped changes, and create/run tests
• Stay current on ServiceNow products and application integrated technologies
• Configure out of the box workflows and create/maintain custom workflows
• Integrate ServiceNow applications with 3rd party partners
• Design and develop solutions that leverage ServiceNow module like HR, ITSM, CMDB, Knowledge, and ITOM using configuration and custom JavaScript
• Maintain forms, reports, views, workflows, groups and roles
• Monitor health, usage and overall compliance of ServiceNow and its applications
• Evaluate and configure systems for better performance

Required Skills:

• 3+ years’ experience in ServiceNow development

• Extensive knowledge of JavaScript

• Familiarity with UI, SQL, HTML and CSS

• Application integrations using APIs, web services, scripts, transform maps, etc

• Scoped Applications

• ITOM: CMDB, Service Mapping, Discovery

• ITSM: Incident, Problem, Change, Service Catalog

• Knowledge of XML and structural programming concepts

• Experience using the ServiceNow platform

• Knowledge of ITIL processes

• Strong leadership qualities with conflict management and resolution

• Strong interpersonal, analytical, and influencing skills

• Excellent verbal and written communication skills

• Highly self-motivated, disciplined, and good team player. Ability to work unsupervised

• Ability to respond positively to feedback and implement change in process and procedure as needed

• Must be capable of working with diverse teams with varied levels of technical experience or ability

• Serve as Trainer/Mentor to team. Ability to grow talent of team

 

Qualifications:

· Bachelor’s degree in computer science, Engineering, or related field.

· Relevant certification.

 

 

 

What’s In It for You?

We offer competitive benefits, pay, and bonus potential, including group health insurance, vision and dental insurance, and paid vacation.

Skills:

ServiceNow